Privacy Policy

Who controls your data

Phuket Jewelry Transfer, 31/21 Thep Anusorn Road, Wichit, Mueang Phuket District, Phuket 83000, Thailand, is responsible for the personal data described here. Questions and privacy requests can be sent to privacy@phuketjewelrytransfer.com.

Information we collect

When you contact or book with us, we may receive your name, WhatsApp number, hotel or pickup location, number of guests, requested date and time, language preference, and the content of your messages. We do not ask for payment-card details through this website.

The site stores your consent choice in your browser. If you accept analytics, Google Analytics and Meta tools may receive a browser identifier, IP-derived and device information, page URL and title, referral information, and contact-button events. Our server-side event endpoint may also process the page, event type, browser information and limited campaign parameters. Essential server logs may contain an IP address, time, requested page and user agent for security and reliable operation.

Why we use it

• To answer your request, confirm availability and coordinate pickup and return.
• To provide support and keep an operational record of a booking.
• With your consent, to measure site use and contact-button performance.
• To prevent abuse and protect the service and website.

Booking and support data is used to take steps at your request and provide the service. Analytics and advertising measurement run only after consent. Security logging is based on our legitimate interest in protecting the service.

Sharing and international processing

We share only what is needed with drivers and service partners who help fulfil a confirmed booking. Messages are processed through WhatsApp, a Meta service. If you consent, analytics data is processed by Google and Meta. Website hosting providers process technical logs. These providers may process data outside Thailand; their contractual safeguards and privacy terms apply. We do not sell personal data.

Retention

We keep booking and support records only as long as needed for the service, dispute handling and legal obligations, normally no longer than 24 months. Security logs are normally kept for up to 30 days. Analytics data may be retained for up to 14 months according to the provider settings. Your consent choice remains in your browser until you change it or clear browser storage.

Your choices and rights

You can reopen the privacy settings from the footer and withdraw analytics consent at any time. Withdrawal does not affect earlier lawful processing. You may request access, correction or deletion, object to or restrict certain processing, and request a portable copy where applicable. You may also complain to a competent data-protection authority. Email privacy@phuketjewelrytransfer.com to make a request.

Security and children

We use access controls and reasonable technical and organisational safeguards. No internet service can guarantee absolute security. The service is not directed to children; a parent or guardian should make a booking involving a minor.

Changes and contact

We may update this policy when the service or legal requirements change. The date above shows the latest revision. Contact us at privacy@phuketjewelrytransfer.com.